Important Update For Our Guests - COVID-19 Response



  • 1. How do I request for an early check in or check out at the hotel?
  • Our check-in policy if from 12:00 pm and checkout by 10.30 am, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.

  • 2. What is your policy regarding cancellations
  • If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.

  • 3. Will I be charged for extra guests?
  • Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.

  • 4. Does the hotel supply a cot or crib when I travel with the children
  • We will do everything possible to accommodate your request. Please note to include special requests when making a reservation


  • 1. Do I need a credit card to make a hotel reservation?
  • Yes, Best Western requires a credit card for all online hotel reservations. This guarantees your hotel room until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit prior. Prepayment, deposit and cancellation requirements will be displayed during the online confirmation process.
    If you do not cancel online reservations in accordance with the individual hotel's cancellation policy, charges may apply

  • 2. What is the online cancellation policy?
  • Please review the policies of each individual Best Western hotel when confirming your travel reservation during the online reservation process.


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